RETURN POLICY

Ergatta orders may be returned within 30 days of delivery for a refund.

Returned orders must be received in their original condition to be eligible for a refund. If the Ergatta is returned with damaged or missing parts, Ergatta reserves the right to charge additional restocking fees or refuse a refund. Ergatta rower returns are picked up from your home by a technician. Ergatta Upgrade packages will be sent a return label to ship the item back to us.

To initiate your return, please email info@waterrower.co.uk.